| Billing
Services HMR
provides a very cost effective billing service by
utilizing in-house computer systems and its own
proprietary software to automate the medical billing
process. The company has always maintained an in-house
programming staff to provide analysis, design and coding
of all software. This also facilitates very rapid
response to changes in regulations, forms and client
requests.
HMR
Billing Services include:
Bill
primary and secondary carriers
Our staff reviews both the primary and secondary data. If
any data is missing or incorrect, we do whatever is
necessary to have complete and accurate data. Our staff
reviews the HCFA 1500 claims before they are mailed to be
sure they are complete and correct. When payment is
received from the primary carrier we automatically file
the secondary claim. All rejection notices are entered
into the patient's database and they are reported on
their next statement. Medicare, Medicaid, Blue Cross of
Texas and most private carriers are billed
electronically.
Track
and re-file all unpaid claims
Our system tracks the insurance file and payment dates
and provides monthly re-file reports so the staff can
follow-up on all unpaid claims. We contact the carrier to
find out why the claim is unpaid and document this in the
patient's on-line memo file for future reference.
Take all
telephone/written inquires regarding the accounts
Our staff will take the inquiries from all sources:
patient, employer, and insurance carrier. These will be
answered either orally or in writing. The significant
inquiries are entered into the patient's on-line memo
file.
Bill
patients monthly
Our system assigns a billing cycle to each patient when
they are entered into the system. The patient then
receives a monthly statement at the same time each month
until their account is paid in full or placed for
collection.
Make
daily bank deposits
We make daily deposits in a local bank in an account in
your name. Only you can write checks on the account.
Deposit slips are mailed to you daily and you can
transfer funds to your current bank account anytime.
Provide
complete monthly statistical reports
Our system tailors these reports to your practice.
Production can be tracked in a variety of ways depending
on whether the practice is a partnership or you may have
various temporary doctors you pay on a "fee for
service" basis that is tied to their individual
production. We can provide whatever reports you and your
accountant need.
Track
and place uncollectible accounts
When an account becomes delinquent or has a bad address
that we cannot correct, the system generates a detailed
list for placement with an agency.
Research
Credit Balances and Prepare Refund Checks
Our system prints a detailed Credit Balance Report so the
staff can review each account to determine if a refund is
due or if the amount should be applied to another
account. If a refund is due, our system will print the
refund check to whomever it is due. We keep a separate
bank account for refunds which you fund and we write and
mail the checks. All cancelled checks and bank statements
are sent to you or your accountant.
Remote
Access
This is an
optional feature for our Billing Services clients. We
provide secure remote access (via the web) which allows
access to basic patient information from the client's
office. Part of this package is a very robust Appointment
Scheduling module. This is an excellent tool, especially
for those practices with multiple locations, as the
appointment schedule can be viewed from any web capable
location. Patient "super bills", data sheets
and the daily schedule can be printed remotely.
Computer
Systems & Software
HMR sells,
services and supports a complete automated Physicians
Billing System. The software/hardware is custom tailored
to each specialty. The software utilizes a multi-user
database manager and was developed completely by our
staff. The Physicians Billing System was first installed
in 1974 and is currently in use by the following types of
practices: Cardiology, Family Practice, Internal
Medicine, Oncology, Surgery (General, Orthopedic, and
Cardiovascular), Independent Laboratories and others.
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